020 8991 1888 (International +44 20 8991 1888)
079 8331 3999 (International +44 79 8331 3999)
You will be able to access most areas of the Websites without registering
your details with us. Certain areas of the Websites are only open to you if
We may revise these terms and conditions at any time by updating this
posting. You should check the Websites from time to time to review the then
current terms and conditions, because they are binding on you. Certain
provisions of these terms and conditions may be superseded by expressly
designated legal notices or terms located on particular pages of the Websites.
If you do not wish to accept any new terms and conditions after we have given
notice, you should not continue to use the Websites.
ORDERING FROM US
You are deemed to place an order with us by ordering via our online order
As part of our checkout processes you will be
given the opportunity to check your order and to correct any errors.
Our acceptance of an order takes place when we despatch the order. We will
send you a despatch confirmation by email. When we despatch the order the
purchase contract will be made even if your payment has been processed
immediately, unless we have notified you that we do not accept your order or
you have cancelled your order
We may refuse to accept an order:
where goods are not available;
we cannot obtain authorisation for your payment;
there has been a pricing or product description error; or
you do not meet any eligibility criteria set out in our terms and conditions.
Our prices do not include VAT as we are not registered for VAT
Our prices do not include carriage costs. We do charge separately for
packing, carriage and insurance and other relevant charges the details of
which are available on request.
Our prices are reviewed and updated periodically.
CANCELLATION AND RETURNS POLICY
If you wish to cancel your order:
can notify us by email to firstname.lastname@example.org before
we have dispatched the goods to you; or
goods have already been dispatched to you, by returning goods to us in
accordance with clause 4.2 below.
4.2 You can
return goods you have ordered from us for any reason at any time within 7
days of receipt for a refund. The costs of returning goods to us as well as
the responsibility for their safe return shall be borne by you.
The address to where goods must be returned to is
Drum Spares Limited
60 Brunswick Road
Full contact details together with date of
purchase and reason for return must accompany the goods being returned
Upon receipt of the goods we will give you a refund of the amount paid after
deducting a 20 percent handling and restocking charge unless otherwise agreed
in writing prior to the goods being returned.
The rights to return the goods to us as referred to in clause 4.3 will not
apply in the following circumstances:
in the event that the product has been used
in the event that the product is not returned in
its original packaging
in the event that the product or packaging within
which the product was originally supplied is returned damaged
The provisions of this clause 4.4 do not affect
your statutory rights.
You are permitted to print and download extracts from the Websites for your
own use on the following basis:
documents or related graphics on the Websites are modified in any way;
graphics on the Websites are used separately from accompanying text; and
of our copyright and trade mark notices and this permission notice appear in
Unless otherwise stated, the copyright and other intellectual property rights
in all material on the Websites (including without limitation photographs and
graphical images) are owned by us or our licensors. For the purposes of these
terms and conditions, any use of extracts from the Websites other than in
accordance with clause 5.1 above for any purpose is prohibited. If you breach
any of the terms in these terms and conditions, your permission to use the
Websites automatically terminates and you must immediately destroy any
downloaded or printed extracts from the Websites.
Subject to clause 5.1, no part of the Websites may be reproduced or stored in
any other website or included in any public or private electronic retrieval
system or service without our prior written permission.
Any rights not expressly granted in these terms are reserved.
While we endeavour to ensure that the Websites is normally available 24 hours
a day, we will not be liable if for any reason the Websites is unavailable at
any time or for any period.
Access to the Websites may be suspended temporarily and without notice in the
case of system failure, maintenance or repair or for reasons beyond our
VISITOR MATERIAL AND CONDUCT
Other than personally identifiable information, which is covered elsewhere on
the Websites will be considered non-confidential and non-proprietary. We will
have no obligations with respect to such material. We and our nominees will
be free to copy, disclose, distribute, incorporate and otherwise use such
material and all data, images, sounds, text and other things embodied therein
for any and all commercial or non-commercial purposes.
You are prohibited from posting or transmitting to or from the Websites any
that is threatening, defamatory, obscene, indecent, seditious, offensive,
pornographic, abusive, liable to incite racial hatred, discriminatory,
menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in
breach of privacy or which may cause annoyance or inconvenience;
which you have not obtained all necessary licences and/or approvals;
which constitutes or encourages conduct that would be considered a criminal
offence, give rise to civil liability, or otherwise be contrary to the law of
or infringe the rights of any third party, in the UK or any other country in
the world; or
which is technically harmful (including, without limitation, computer
viruses, logic bombs, Trojan horses, worms, harmful components, corrupted
data or other malicious software or harmful data).
You may not misuse the Websites (including, without limitation, by
We will fully co-operate with any law enforcement authorities or court order
requesting or directing us to disclose the identity or locate anyone posting
any material in breach of clauses 7.2 or 7.3.
LINKS TO AND FROM OTHER WEBSITES
Links to third party websites on the Websites are provided solely for your
convenience. If you use these links, you leave the Websites. We have not
reviewed all of these third party websites and do not control and are not
responsible for these websites or their content or availability. We therefore
do not endorse or make any representations about them, or any material found
there, or any results that may be obtained from using them. If you decide to
access any of the third party websites linked to the Websites, you do so
entirely at your own risk.
If you would like to link to the Websites, you may only do so on the basis
that you link to, but do not replicate, the home page of the Websites, and
subject to the following conditions
do not create a frame or any other browser or border environment around the
do not in any way imply that we are endorsing any products or services other
than our own;
do not misrepresent your relationship with us nor present any other false
information about us;
do not otherwise use any Drum Spares Limited trademarks displayed on these Websites
without our express written permission;
you do not link from a website that is not owned by you; and
your website does not contain content that is distasteful, offensive or
controversial, infringes any intellectual property rights or other rights of
any other person or otherwise does not comply with all applicable laws and
We expressly reserve the right to revoke the
right granted in this clause 8.2 for breach of these terms and to take any
action we deem appropriate.
8.3 You shall fully indemnify us for any loss or
damage we or any of our group companies may suffer or incur as a result of
your breach of clause 8.2.
Each registration is for a single user only. We do not permit you to share
your user name and password with any other person nor with multiple users on
Responsibility for the security of any passwords issued rests with you and if
you know or suspect that someone else knows your password, you should contact
We may suspend or cancel your registration immediately at our reasonable
discretion or if you breach any of your obligations under these terms and
10.1 While we endeavour
to ensure that the information on the Websites is correct, we do not warrant
the accuracy and completeness of the material on this Website. We may make
changes to the material on the Websites, or to the products and prices
described in them, at any time without notice. The material on the Websites
may be out of date, and we make no commitment to update such material.
10.2 The material on the
Websites is provided "as is” without any conditions, warranties or other
terms of any kind. Accordingly, to the maximum extent permitted by law, we
provide you with the Websites on the basis that we exclude all
representations, warranties, conditions and other terms (including, without
limitation, the conditions implied by law of satisfactory quality, fitness
for purpose and the use of reasonable care and skill) which but for these
terms and conditions might have effect in relation to the Websites.
11.1 We, any other party
(whether or not involved in creating, producing, maintaining or delivering
the Websites), and any of our group companies and the officers, directors,
employees, shareholders or agents of any of them, exclude all liability and
responsibility for any amount or kind of loss or damage that may result to
you or a third party (including without limitation, any direct, indirect,
punitive or consequential loss or damages, or any loss of income, profits,
goodwill, data, contracts, use of money, or loss or damages arising from or
connected in any way to business interruption, and whether in tort (including
without limitation negligence), contract or otherwise) in connection with
this Website in any way or in connection with the use, inability to use or
the results of use of this Website, any websites linked to this Website or
the material on such websites, including but not limited to loss or damage
due to viruses that may infect your computer equipment, software, data or
other property on account of your access to, use of, or browsing this Website
or your downloading of any material from the Websites or any websites linked
to the Websites.
11.2 Nothing in these
terms and conditions shall exclude or limit our liability for (i) death or
personal injury caused by negligence (as such term is defined by the Unfair
Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a
fundamental matter; or (iv) any liability which cannot be excluded or limited
under applicable law.
If your use of material on the Websites results in the need for servicing,
repair or correction of equipment, software or data, you assume all costs
11.4 You agree to
indemnify us fully, defend and hold us, and our officers, directors,
employees and agents, harmless from and against all claims, liability,
damages, losses, costs (including reasonable legal fees) arising out of any
breach of the terms and conditions by you, or your use of the Websites, or
the use by any other person using your registration details.
GOVERNING LAW AND JURISDICTION
12.1 These terms and
conditions shall be governed by and construed in accordance with English law.
Disputes arising in connection with these terms and conditions shall be
subject to the exclusive jurisdiction of the English courts.
12.2 We do not warrant
that materials/items for sale on the Websites are appropriate or available
for use outside the United Kingdom. It is prohibited to access the Website
from territories where its contents are illegal or unlawful. If you access
the Websites from locations outside the United Kingdom,
you do so at your own risk and you are responsible for compliance with local
13.1 You may not assign,
sub-license or otherwise transfer any of your rights under these terms and conditions
13.2 If any provision of
these terms and conditions is found by any court of competent jurisdiction to
be invalid, the invalidity of that provision will not affect the validity of
the remaining provisions which shall continue to have full force and effect.
13.3 Only the parties to
these terms and conditions may seek to enforce them under the Contracts
(Rights of Third Parties) Act 1999.